News | Dorval Medical

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May 15, 2025 ImageNews

New Phone System Launch – Enhancing Communication

We’re improving the way you connect with us! Starting Friday, May 16, 2025, our upgraded phone system will be live.

With this new system, when you call, you’ll hear an auto attendant. This feature lets you choose from different extensions, helping you reach the right department quickly—without waiting for reception.

Our reception staff are still available to assist you. If you need to book an appointment, simply press 6 to be connected right away.

This upgrade helps reduce administrative delays while making it easier for you to get the care you need.

We appreciate your support during this transition and look forward to serving you with this improved system!



April 6, 2025 News

Beginning Monday, April 7, 2025, our online booking system will be expanding to include same-day access appointments with our Nurse Practitioner.

Weekdays at 8:30 am, subject to NP availability, same-day appointments will be available to book online from a link on our website or by clicking here

You can still book these appointments by phone if that’s your preference or if you need to discuss your situation.

Same-Day Access is NOT FOR EMERGENT or LIFE THREATENING conditions.
Call 911 or go to the emergency room in those situations.

Same-Day Access online booking is not for conditions that are rapidly changing or deteriorating – please call our office directly at 905-842-7154 so that our staff can triage your issue.

Same-Day Access Appointments are ONLY for acute concerns such as:
• Fevers, coughs and colds
• Infections including eye, ear, sinus or skin
• Urinary Tract Infections or Sexual Health Concerns
• New skin rashes/suspected shingles
• Sprains/Strains/Minor Injuries and Wounds
• Newborn concerns (not for well-baby checks)

Same-Day Access is NOT for the Following:
• Prescription renewals (your pharmacist can give you a temporary supply until you book with your family doctor)
• Annual physical exams
• Chronic conditions, unless you’re experiencing concerning new symptoms
• Non-urgent forms or notes

Thank you for your time and continued trust in our care.

Wishing you all the best,
Team Dorval


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January 9, 2025 News

 

MyCancerIQ: Learning Personal Cancer Risk

My CancerIQ is a free, online tool that helps people understand their personal risk of developing six types of cancer. After an individual answers a series of questions, the tool generates a personalized health action plan. Available in English and French, the risk assessments take a few minutes to complete.
https://www.mycanceriq.ca/


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